Wirral GP Out of Hours service is accessed through the NHS 111 service and provides urgent medical help and advice for patients who are unable to wait for their GP practice to re-open.

NHS 111 is staffed by a team of fully trained advisers, supported by experienced nurses and paramedics. They will ask questions to assess symptoms, then give the healthcare advice the patient needs or direct them to the local service that can help them best. One of the services available is our GP out-of-hours service. 

Once referred to our service, further care can include:

• telephone advice
• a face-to-face consultation at one of three centres in Arrowe Park, Eastham or Wallasey
• a home visit where deemed clinically necessary

Health Care Professionals (e.g. District Nurses, Paramedics, Pharmacists, Pathology Laboratory) also call the OOH service via the Health Professional Line. Further care is then facilitated following a telephone triage.

• Monday – Friday: 6:30 pm – 8:00 am
• Saturdays, Sundays and Bank Holidays: 24-hour service (8:00 am to 8:00 am)

GP OOH Registrar Induction will be offered in February and August each year, and this will include interactive SystemOne Training sessions.   

Please email the OOH Rota Team at wcnt.rotateam@nhs.net for session bookings or rota enquiries.

You will be allocated a GP Clinical Supervisor who will support your training during the OOH session. 

Any shift cancellations must be reported to the Rota Team, and if possible, please communicate this cancellation to colleagues who might be interested in undertaking the session. They would need to ensure this is confirmed by the Rota Team accordingly as well.

• RCGP-OOHSessionRecord